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How playacebook Handles Your Personal Information

Your personal information belongs to you, and this policy lays out exactly what we collect, why we collect it, and how you can access, correct, or delete it at any time.

Clear data collection practicesPayPal, Venmo, Play+ transaction privacyYour right to access and deleteAccount-level security controlsState-law compliance where applicable
playacebook How playacebook Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We built our data practices around the real concerns American account holders have: who sees their payment history, how long their information stays on file, and what happens if they close their account. Every section below reflects how we actually operate, not a generic policy template.

Cookies and Tracking

We use session cookies to keep you logged in across devices and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings at any time.

Account Security

Your account uses SSL encryption on every connection. When you log in from a new device, we send a one-time verification code to your registered phone number or email before granting access.

Data Retention

Transaction records tied to PayPal, Venmo, or Play+ withdrawals are retained as long as state financial regulations require. Profile data you have not updated in an extended period is flagged for review.

Requesting Changes

Submit a data-access, correction, or deletion request through the in-app help menu or via email. We process requests according to the timeline your state's privacy rules specify.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about what data we hold, want to correct something on your account, or need to submit a deletion request? Our account support team handles all privacy-related inquiries directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the in-app help menu on mobile. We aim to respond to data-access and deletion requests within the timeframe required by your state's applicable privacy law.

Live Chat Open live chat from your account dashboard or the in-app help menu to speak with a support agent about any data or privacy concern.
Email Support Send your data-access or correction request to the email address shown in your account settings. Include your registered email for faster routing.
In-App Help Menu Tap the help icon in the mobile app to find the privacy request form. It routes directly to our account team without leaving the app.

Common Questions About Your Privacy at playacebook

These are the questions our account holders ask most often about how their data is collected, used, and protected. If you do not see your question here, use the live chat or email paths listed above.

We collect your name, email, date of birth, and the payment method you choose — PayPal, Venmo, or Play+. We also log device and session data to detect fraud and maintain account continuity.

We share data only with payment processors, identity-verification services, and authorities where state law requires it. We do not sell your personal information to advertisers or marketing platforms.

Submit a data-access request through the in-app help menu or email the address in your account settings. We will respond within the timeframe your applicable state privacy law sets.

Yes. Submit a deletion request via the help menu or email. Note that transaction records tied to financial regulations may need to be retained for the period your state law specifies, even after deletion.

Payment credential details are processed by PayPal's or Venmo's own encrypted systems. We store only the transaction reference and amount, not your full PayPal login or Venmo account credentials.

Profile data is removed from active systems following your closure request. Transaction logs subject to state financial-record requirements are retained for the mandated period, then purged automatically.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.