What this page covers and how to use it
We built this FAQ to answer the questions that come up most often — not just filler entries. Every question here was pulled from real account support threads. You'll find clear answers on deposit steps for PayPal, Venmo, and Play+ prepaid cards, what happens when identity verification is triggered, how to access your account across phone and browser without losing your session,
and what state eligibility means for your access in practice. If you're in Chicago or Philadelphia and wondering whether you can open an account, the eligibility section covers that directly. We've written each answer as a plain explanation, not a legal disclaimer, so you can move quickly. If your question still isn't covered, our live chat team is the fastest route —
we've linked that path at the end of this page. Nothing here invents rules that don't exist; if an answer references state law, that means access genuinely depends on where you are.
- PayPal
- Venmo
- Play+